Privacy Policy

1. Information We Collect

The information we collect depends on how you use Workplace Reality™.

Account and Contact Information

We may collect:

• your name;
• email address;
• mailing or billing address where provided;
• account and login information; and
• information you provide when contacting us.

Workplace Information You Choose to Provide

Workplace Reality™ allows you to describe workplace situations and provide information for review.

This may include:

• descriptions of workplace events or conversations;
• information about your role or professional circumstances;
• information about managers, coworkers, customers, clients, or other people involved in the situation;
• workplace communications or excerpts you are permitted to provide;
• your professional goals or desired outcomes; and
• other information you choose to provide about the workplace situation you want reviewed.

Because workplace situations involve other people and organizations, information you provide may include information about third parties.

You are responsible for providing only information you are authorized to share.

Workplace Reality™ is not intended to collect employer trade secrets, confidential customer information, third-party personnel files, passwords, government identification numbers, banking information, confidential investigation materials, or other information you are not authorized to provide.

Purchase Information

We may receive information relating to your purchase, including:

• the product or access plan purchased;
• purchase date;
• amount paid;
• transaction status;
• renewal status;
• cancellation information; and
• payment-provider transaction identifiers.

Payments are processed by third-party payment processors. EGS does not receive or store full payment-card numbers or card security codes.

Usage and Technical Information

When you use Workplace Reality™ or related websites, we may collect basic technical and usage information such as:

• IP address;
• browser or device information;
• login activity;
• pages or features accessed;
• dates and times of access;
• report-generation activity;
• error or diagnostic information; and
• security-related activity.

2. How We Use Information

We use information collected through Workplace Reality™ to:

• create and manage user accounts;
• authenticate users;
• provide access to Workplace Reality™;
• process workplace submissions;
• generate reports, analysis, observations, recommendations, or suggested language;
• process and administer purchases and recurring access;
• communicate with users;
• provide customer support;
• enforce the two-report-per-calendar-day usage limit;
• detect account sharing, misuse, fraud, or unauthorized activity;
• protect Workplace Reality™, its users, our systems, and our intellectual property;
• troubleshoot technical issues;
• understand and improve how Workplace Reality™ functions;
• maintain business and transaction records;
• enforce our agreements;
• comply with applicable law; and
• establish, exercise, or defend legal rights.

3. AI Processing and Other Service Providers

Workplace Reality™ uses technology provided by third-party companies to operate the service.

This may include companies that provide:

• artificial-intelligence processing;
• database and hosting services;
• authentication;
• payment processing;
• email and communications;
• analytics;
• security;
• technical infrastructure; and
• other services used to operate Workplace Reality™.

These companies may process information on EGS’s behalf to provide their services to us.

Workplace Reality™ may use commercial artificial-intelligence APIs to process workplace submissions and generate reports or other outputs.

Under the commercial API terms used by EGS, information submitted through those APIs is not used by the AI provider to train its general-purpose models by default. Providers may retain or process information for limited periods for purposes such as providing the service, maintaining security, preventing abuse, or complying with law.

EGS does not provide a public list of every technology provider used to operate Workplace Reality™, and providers may change as our technology and business evolve.

4. Cookies, Analytics, and Advertising Technologies

EGS and companies that provide technology to us may use cookies, pixels, tags, local storage, or similar technologies in connection with our websites and services.

These technologies may be used to:

• operate website functionality;
• keep users signed in;
• maintain security;
• remember preferences;
• understand website and product usage;
• measure traffic and performance;
• measure advertising effectiveness; and
• support advertising and marketing activities.

These technologies may transmit device, browser, usage, or interaction information to the companies that provide them.

Depending on where you live and the laws applicable to EGS, certain advertising-related uses of these technologies may be treated as a “sale,” “sharing,” targeted advertising, or similar regulated activity even where EGS does not receive money in exchange for personal information.

Where required by applicable law, EGS will provide any required choices or opt-out mechanisms.

5. When We May Disclose Information

EGS may disclose information in the following circumstances:

Companies That Provide Services to EGS

We may provide information to companies that process information on our behalf or provide technology and business services necessary to operate Workplace Reality™.

Legal and Safety Reasons

We may disclose information where reasonably necessary to:

• comply with applicable law or valid legal process;
• respond to a subpoena, court order, warrant, or lawful governmental request;
• investigate fraud, security incidents, or unlawful activity;
• enforce our agreements;
• establish, exercise, or defend legal claims; or
• protect the rights, safety, security, or property of EGS, our users, or others.

Where legally permitted and reasonably practicable, EGS may notify an affected user before providing information in response to legal process.

Business Transactions

Information may be transferred or disclosed as part of a merger, acquisition, financing, sale, restructuring, bankruptcy, or similar business transaction.

At Your Direction

We may disclose information where you direct or authorize us to do so.

6. Employer or Third-Party Payment

An employer or other third party may pay for or reimburse an individual’s Workplace Reality™ purchase.

Payment or reimbursement does not, by itself, give that employer or third party access to the individual’s:

• Workplace Reality™ submissions;
• reports;
• account information;
• workplace scenarios;
• analyses;
• communications with EGS; or
• other information associated with the individual’s use of Workplace Reality™.

If an employer or organization purchases organizational or enterprise access directly from EGS, information rights relating to that arrangement will be governed by the applicable organizational agreement and disclosures.

7. De-Identified and Aggregated Information

EGS may create and use aggregated or de-identified information derived from Workplace Reality™.

We may use that information to:

• understand workplace patterns and trends;
• improve Workplace Reality™;
• develop or improve other EGS products;
• conduct research or analysis;
• create educational content;
• evaluate product performance; and
• support business planning.

EGS may use, publish, commercialize, or create derivative insights from aggregated or de-identified information so long as the information is not presented in a manner that reasonably identifies an individual user.

EGS may use identifiable names, images, likenesses, testimonials, or identifiable user stories where the user has authorized that use.

8. Data Retention

EGS retains personal information for as long as reasonably necessary to:

• provide Workplace Reality™;
• maintain user accounts;
• maintain business, payment, and transaction records;
• provide customer support;
• maintain system security;
• investigate misuse or fraud;
• resolve disputes;
• enforce agreements;
• comply with applicable law; and
• establish, exercise, or defend legal rights.

Different types of information may be retained for different periods.

Information may be retained longer where reasonably necessary for legal holds, litigation, security investigations, chargebacks, regulatory obligations, or similar purposes.

EGS may retain aggregated or de-identified information for longer periods because it is no longer maintained in a form intended to identify an individual user.

9. Security

EGS uses reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, acquisition, loss, misuse, alteration, or disclosure.

No online system or method of electronic storage can guarantee absolute security.

Users are responsible for protecting their login credentials and should notify EGS if they believe their account has been compromised.

10. Your Privacy Choices

Depending on where you live and applicable law, you may have rights concerning your personal information, including rights to request access, correction, deletion, or a copy of certain information.

To make a privacy request, contact EGS at: support@powerandprime.com

EGS may need to verify your identity before completing a request and may retain information where permitted or required by law.

You may unsubscribe from promotional emails using the unsubscribe link provided in the communication. This will not prevent EGS from sending account, transaction, security, legal, or other service-related communications.

11. Children

Workplace Reality™ is intended for adults and is not directed to children under 18.

12. Changes to This Privacy Policy

EGS may update this Privacy Policy as Workplace Reality™, our technology, or applicable legal requirements change.

When we update the Privacy Policy, we will update the effective date above and provide any additional notice required by applicable law.

13. Contact

Questions or privacy requests may be directed to:

Envision Great Solutions, Inc.
914 J N Pease PL., PMB# 1008
Charlotte, NC 28262

support@powerandprime.com

workplacereality.com